1. Terms of Service
These Terms of Service (“Terms”) govern your use and access to the products, services, platform, and websites (collectively, “Services”) provided by LawBridge Holdings LLC and any of its affiliates (collectively, “LawBridge”). By using our Services, you acknowledge that (1) you have read and agreed to be bound to these Terms and (2) you agree to be bound by all applicable laws and regulations. Applicable copyright and trademark law protect the materials contained in this web site.
As provided below, by agreeing to these Terms, you agree that any dispute from the use of LawBridge Services will be decided in binding arbitration, in accordance with the terms and conditions provided below. In no case will a court, jury trial, or class action decide any such dispute, other than the Arbitration tribunal indicated in these terms, unless one of the exceptions apply.
You must be the legal age of majority in your state of residence or otherwise able to form a binding contract with LawBridge to use our Services.
2. Modifications to Terms of Service
If we modify these Terms, we will post the modification on our website. We may also provide you with notice of the modification via email. We will update the “Last Updated” date at the bottom of these Terms.
By continuing to use our Services after we have posted a modification on our site or provided you with notice of such modification, you indicate that you agree to be bound by the modified Terms. If at any time you find these Terms to be unacceptable, please do not use our Services.
3. LawBridge Memberships, Auto-Renewals, and Billing
As part of its Services, LawBridge provides and administers legal-service plans (“LSPs”) to its members. The scope and purpose of those LSPs varies. LawBridge offers LSP memberships as a one-time purchase or on a monthly subscription basis. In either case, an LSP membership provides you with certain covered Services for an “Initial Service Period,” typically equal to one year. Depending on your LSP, your membership may then, by default and unless you opt out, automatically renew on a monthly basis. For example, our LawBridge Advantage Plan automatically renews on a monthly basis at the end of its year-long Initial Service Period. Other, more specialized LSPs, such as our Estate Protection Plan, do not automatically renew. Whether your particular LSP automatically renews at the end of the Initial Service Period will be stated on your LSP contract.
To ensure uninterrupted service and for your convenience, LawBridge will store and update your payment method on file. You authorize us to automatically charge your payment method for any automatic renewal payments. If we are unable to charge your designated payment method, we reserve the right to suspend or terminate your access to our Services without notice to you.
4. Refund Policy
We want our members to be 100% satisfied with our Services. If you believe there has been in error in billing, please contact our customer support team by email at firstname.lastname@example.org or by phone at (833) 527-4343 so that we can help resolve the issue.
We also offer a money-back guarantee in the event that our Services don’t meet our standards. If you are less than satisfied, contact us and include any details relating to the Services you have purchased. Our customer support team will evaluate your claim and may reach out to you for more information. If we determine that our Services didn’t meet our standards, we will issue you a refund at your request.
A member may terminate their LSP if (1) the member provides LawBridge with written notice of the member’s intent to terminate the contract no later than seven days after purchase and (2) the member has not used a Service covered by the LSP contract. Members should provide their notice to terminate via email at email@example.com or by mail at 609 Castle Ridge, Suite 330, Austin, TX 78746.
6. Consent to Receive Emails
By becoming a LawBridge member, you agree that you may receive communications from us, such as newsletters, special offers, account reminders, and updates. You can remove yourself from these communications by clicking the “Unsubscribe” link in the footer of an email.
7. Intellectual Property Rights
LawBridge retains all rights, title, and interest in its Services, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, copyrights, photographs, videos, music, and all related intellectual property rights. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such intellectual property rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publish, adapt, edit, or create derivative works from any materials or content accessible on our Services. Use of LawBridge content or materials on the Services for any purposes not expressly permitted by these Terms of Service is strictly prohibited.
8. Limited License
Subject to your compliance with these Terms, LawBridge grants you a non-exclusive, limited, non-transferable, revocable license to use the Services as we intend them to be used. As a LawBridge member, you are licensed to keep, for your own personal records, electronic or physical copies of documents that relate to your membership. You may not copy the contents of LawBridge’s forms or agreements for use or sale outside of LawBridge. LawBridge reserves any rights not expressly granted in these Terms.
9. Additional Terms and Policies
10. LawBridge is Not a Law Firm and Does Not Provide Legal Advice
LAWBRIDGE IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. LawBridge provides and administers LSPs to its members. As such, LawBridge offers its members certain covered legal services at no additional cost, or other specified services at reduced fees. LawBridge contracts with independent attorneys to service its LSPs (a “Participating Attorney”). As it is not a law firm, LawBridge does not review any information you provide for legal accuracy or sufficiency, apply law to the facts of your situation, draw legal conclusions, or provide legal opinions. Any LawBridge review is limited to completeness, spelling, and for consistency of names, addresses, and the like. Any communications between you and LawBridge may not be protected under the attorney-client privilege or work-product doctrine.
ANY INFORMATION PROVIDED BY LAWBRIDGE IS NOT A SUBSTITUTE FOR LEGAL ADVICE FROM A LICENSED ATTORNEY. IF YOU NEED LEGAL ADVICE FOR A SPECIFIC PROBLEM OR QUESTION, YOU SHOULD CONSULT WITH AN ATTORNEY. Your use of our Services does not create an attorney-client relationship between you and LawBridge or any of its employees or representatives.
LawBridge is not a “Lawyer Referral Service.” In evaluating a prospective attorney to service our LSPs, LawBridge verifies objective, readily available information about the attorney, which can include the attorney’s disciplinary history, state-bar licensing status, and whether they carry malpractice insurance. However, LawBridge does not make any warranty as to the specific qualifications or competency of any attorney.
11. Interactions with Attorneys through LawBridge Services
Our Services allow you to contact a Participating Attorney. Participating Attorneys are third-party independent contractors; they are not employed by LawBridge. LawBridge contracts with Participating Attorneys to provide certain benefits to its members. Those benefits include (1) preparing and reviewing a member’s covered legal documents and (2) providing limited consultations on those documents or separate legal matters. LawBridge does not require its members to consult with a Participating Attorney. An interaction between a Participating Attorney and a LawBridge member may involve an initial consultation, a review of legal forms or documents, and/or answers to the member’s legal questions. Any such interaction is meant to be a starting point in addressing a legal matter. LawBridge is not a party to—and is expressly excluded from—any attorney-client relationship that may be formed in connection to those interactions.
In providing LSP-related services, Participating Attorneys may ask members for information relating to their legal matter or affairs. By using LawBridge’s Services, you consent to sharing that information with LawBridge for the purpose of fulfillment and quality-assurance purposes. LawBridge will have access to any communications made via our platform.
12. Copyright and DMCA
LawBridge responds to notices of alleged copyright infringement. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via our Services, you may submit a DMCA Notice of Alleged Infringement with our office at:
LawBridge Holdings, LLC
609 Castle Ridge, Suite 330, Austin, TX 78746.
13. Third-Party Services
Our websites may contain links to third-party websites, advertisers, services, offers, or other events or activities that are not owned or otherwise controlled by LawBridge. LawBridge does not endorse or assume any responsibility for any such third-party sites, information materials, products, offers, or services. These Terms do not cover your interaction with third-party sites. If you use any service provided on a third-party site, LawBridge will not be responsible for any act or omission of the third party.
14. Disclaimer of Representations and Liability
LawBridge’s Services may include inaccuracies or typographical errors. We may make improvements or changes to our Services at any time. Information received via our Services should not be relied upon for personal, legal, or financial decisions—you should consult an appropriate professional for specific, personalized advice. You use of our Services is at your own risk.
LAWBRIDGE’S SERVICES ARE PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMITTED BY LAW, LAWBRIDGE AND ITS AFFILIATES MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. LAWBRIDGE DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM LAWBRIDGE OR THROUGH ITS SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. TO THE FULLEST EXTENT PERMITTED BY LAW, LAWBRIDGE AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS.
LAWBRIDGE’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL IN NO EVENT EXCEED THE GREATER OF $500 OR THE AMOUNT PAID BY YOU FOR THE 12 MONTHS PRECEDING THE SERVICES IN QUESTION.
These Terms, and any rights and licenses granted herein, are assignable only by LawBridge, and may be transferred or assigned by LawBridge without restriction.
16. Governing Law and Venue
These Terms are governed by the laws of the State of Texas (without regard to conflicts of law principles).
17. Dispute Resolution by Binding Arbitration and Class Action Waiver
You and LawBridge agree that any dispute, claim, or controversy arising out of or relating to these Terms will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property. Additionally, notwithstanding the agreement to arbitrate, LawBridge expressly reserves the right, at its sole discretion, to bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any unauthorized use or abuse of the Services without first engaging in arbitration. In the event that this agreement to arbitrate is found to be inapplicable or unenforceable for any reason, you agree that any resulting judicial proceeding will be brought in the federal or state courts of Austin, Texas, and by your use of our Services you expressly consent to venue and personal jurisdiction of those courts.
Any notice to LawBridge should be addressed to LawBridge Holdings, LLC, 609 Castle Ridge, Suite 330, Austin, TX 78746. Any notice to you shall be sent to your address as listed in LawBridge’s records of account or any other legal address as LawBridge is able to identify.
You also acknowledge and agree that you and LawBridge are each waiving the right to (1) a trial by jury and (2) to participate as a plaintiff or class member in any purported class action proceeding. Additionally, unless you and LawBridge agree in writing, the arbitrator may not consolidate more than one person’s claims in an arbitration proceeding and may not otherwise preside over any form of any class proceeding.
18. Arbitration Rules and Governing Law
Any arbitration brought under this agreement will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section.
19. Arbitration Process
To initiate arbitration, a party must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. The arbitrator will be either a retired judge or an attorney licensed to practice law in the State of Texas and will be selected from the AAA’s roster of consumer dispute arbitrators. The AAA will appoint the arbitrator in accordance with the AAA Rules if the parties are unable to agree upon an arbitrator within seven days of delivery of the Demand for Arbitration.
20. Arbitration Location and Procedure
Unless you and LawBridge otherwise agree, the arbitration will be conducted in Travis County, Texas. If your claim does not exceed $5,000, then the arbitration will be decided solely on the basis of documents you and LawBridge submit to the arbitrator, unless the arbitrator determines that a hearing is necessary. If your claim exceeds $5,000, your right to a hearing will be determined by the AAA Rules.
21. Entire Agreement
These Terms constitute the entire agreement between you and LawBridge with respect to the subject matter of these Terms
22. Waiver, Severability, and Assignment
LawBridge’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms. LawBridge may assign its right to any of its affiliates or to any successor in interest of any business associated with the Services.
LAST UPDATED: 08/27/2020